Need help with PaperEarn? This page provides practical setup and troubleshooting guidance maintained by the JustGuider app team.
Quick checks
- Confirm that PaperEarn is updated from Google Play.
- Check your internet connection before refreshing articles or opening online content.
- Restart the app if a feed, category, or saved item does not load correctly.
- Verify that Android has enough free storage for normal app data and updates.
Common PaperEarn issues
Articles do not load
Switch between Wi-Fi and mobile data, then refresh the page. A temporary publisher or network issue may affect individual items.
A saved item is unavailable
Online articles can be updated, moved, or removed by their publisher. Try opening the source again or remove the outdated saved item.
The app closes unexpectedly
Update PaperEarn, restart the device, and repeat the action. Include the article or section name when reporting a repeatable issue.
Contact the JustGuider app team
If the issue continues, send the app name, app version, Android version, device model, and the exact steps that reproduce the problem. A screenshot is helpful when it does not contain private information.
For your safety, never send passwords, voice unlock phrases, payment details, private photos, or one-time security codes. Support will not ask for remote access to your device.
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Last reviewed: August 5, 2026.