Need help with TransWall? This page provides practical setup and troubleshooting guidance maintained by the JustGuider app team.
Quick checks
- Confirm that TransWall is updated from Google Play.
- Allow camera access only when you want to use the transparent wallpaper feature.
- Set TransWall as the active live wallpaper from Android wallpaper settings.
- If the preview stops, restart the app and check whether battery optimization is restricting it.
Common TransWall issues
The wallpaper does not start
Open TransWall, grant the requested camera permission, choose the preview option, and then confirm the live wallpaper from your device wallpaper picker.
The wallpaper pauses or closes
Some Android devices restrict background activity. Allow normal background use for TransWall and remove battery restrictions only if the wallpaper keeps stopping.
The camera view is dark or unavailable
Close other apps that may be using the camera, then reopen TransWall. If the issue continues, restart the device and try again.
Contact the JustGuider app team
If the issue continues, send the app name, app version, Android version, device model, and the exact steps that reproduce the problem. A screenshot is helpful when it does not contain private information.
For your safety, never send passwords, voice unlock phrases, payment details, private photos, or one-time security codes. Support will not ask for remote access to your device.
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Last reviewed: August 5, 2026.